"I was in a complete panic with my in-laws arriving in just a few hours. This team swooped in and delivered the most thorough home cleaning I've ever seen; my place was spotless and smelled amazing before they even rang the doorbell."
Cleaning Checklist
What a Standard Cleaning Includes
What a Deep Cleaning Includes
Preparing for Your Cleaning
How It Works
Find your service The right clean for right now.
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Move-Out Cleaning Checklist
Rental Cleaning Checklist
Preparing for Your Cleaning
Rescheduling Policy
Moving day, minus the scrubbing Deposit-ready, done for you.
Move-out cleaning →
Book · Confirm · Come home to clean
How It Works: Booking a House Cleaning Service in New York City
There's no phone tag, no walkthrough appointment, and no vague "sometime between 8 and 5." You pick your home size, pick a cleaning type, pick a day, and see the flat price before you confirm. Then an insured, background-checked team shows up in Manhattan, Brooklyn or Queens and does the work. Thats the whole process, start to finish, in about 60 seconds of your time.
Flat price shown before you confirm
Insured & background-checked
Supplies included
If it's not right, we re-clean it
Booked at 9:14am Cleaned by 3pm
A real Lily Maids booking
David booked in his lunch break. We did the rest.
David M. on the Upper West Side had his in-laws landing that afternoon and an apartment he described, generously, as "in disarray." He didn't call around for quotes. He opened the booking form on his phone, picked a 2 bed / 1 bath, chose a one-time cleaning, saw his price, and hit confirm. Total time: under two minutes.
Our team was in the building a few hours later. His words after: "This team swooped in and delivered the most thorough home cleaning I've ever seen; my place was spotless and smelled amazing before they even rang the doorbell." That's really all our process is meant to do - take the panic out of a day, without making you sit through a sales call first. Below we walk through every stage, what happens on cleaning day, what each service actually covers, and what it costs. You can also skip ahead and just book a cleaning or read the full cleaning checklist.
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- Valid on any cleaning service
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- Flat, upfront pricing - no surprises
Book now and have a spotless home before the weekend.
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Flexible arrival
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Give us a wider arrival window and save on every single visit.
- Identical cleaning, better price
- Text updates before we arrive
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Only the arrival window changes - never the clean.
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Move in / move out
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$30 Off
Moving day is hard enough. We'll take the scrubbing off your list.
- Inside oven, fridge & cabinets
- Built to satisfy strict landlords
- Helps protect your deposit
Hand back the keys with a deposit-ready deep clean.
Book & Save $30
Valid on move-in and move-out cleanings only.
The process
Three steps, one clean home.
People ask us all the time how it works when you've never hired cleaners before. Honestly it's simpler than ordering furniture. Here's each stage, plainly.
Step one
Tell us about your place
Open the booking form and choose bedrooms, bathrooms, and the type of clean you want. Add anything extra - inside the fridge, inside the oven, interior windows, laundry. The flat price updates as you go, so theres no estimate that changes later. Pick your date and arrival window, drop in access notes for the doorman or lockbox, and confirm. Most people finish in under a minute.
Step two
We confirm and show up
You get an email confirmation right away with the full scope and price. Before the visit you get a text so you know when the team is on the way. We handle doormen, freight elevator rules and walk-ups on our own - you don't need to be there. Our cleaners are insured, background-checked, and they bring all the supplies and equipment with them, so nothing needs to be waiting in your closet.
Step three
You check the work
The team works room by room off a set checklist, not off memory. When they're done, the trash goes out following your building's rules and the door locks behind them. Walk in, take a look, and if something got missed just tell us within 24 hours and we come back to re-clean that area free. Loved it? Turn it into a recurring plan in two clicks.
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Average Booking Time
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Homes Cleaned
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Neighborhoods Served
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Re-Clean Window
Pick your cleaning type
Same process, five choices.
The booking flow is identical whichever one you pick. Hover an image to see the service, click to explore it. Tap once on mobile to preview, tap again to open.
What you can book
Every service, and what happens.
Each of these is a real line item in the booking form. Pick one and the checklist, the timing and the price all adjust to match. Compare them on the pricing page or start on the NYC house cleaning homepage.
Studios to 4 beds Priced by rooms, not hours
Most people start here
Apartment Cleaning.
When you choose apartment cleaning, the form asks for bedrooms and bathrooms because that's what actually drives the work - not square footage on a lease. A studio in Sunnyside and a two-bedroom in Park Slope get the same checklist, just different time on site. Our teams are used to narrow galley kitchens, hallway carts, service elevators and buildings that only allow loading between certain hours. Full details live on the apartment cleaning service page.
01
Pick rooms & baths
02
See the flat price
03
Add access notes
04
Confirm and relax
Same team where possible Consistency you can feel
Ongoing, familiar, easy
Maid Service.
Maid service is the same trained crew coming back on a rhythm you set. After the first visit we keep notes on your home - which cabinet the linens live in, the buzzer that sticks, the rug that can't get wet. You approve those notes, and every visit after runs off them. It's the easiest option if you just want to stop thinking about housework entirely. Read more about maid service in NYC, or see the exact task list under what a standard cleaning includes.
The big one
Deep Cleaning.
Deep cleaning adds hours and adds tasks: inside the oven and fridge, cabinet interiors, baseboards, door frames, light fixtures, behind and under furniture, and that grey radiator dust every pre-war apartment collects by February. Nicole on the Upper East Side booked one purely for allergies, and dust plus dander is a real thing in closed-up city apartments - the US EPA has good plain-language guidance on indoor air. When you select deep clean in the form, the time block widens automatically so the team isnt rushed. See what a deep cleaning includes.
Empty-home standard Walkthrough-ready
Before the keys change hands
Move in and Move out Cleaning.
Booking a move clean works a little different, so read this bit. The home should be empty or nearly empty so we can reach inside cabinets, the oven, the fridge and the closet floors. Tell us at booking if you have a freight elevator reservation, a certificate of insurance requirement, or a hard stop time - we build the schedule around it. Sarah K. in Williamsburg used move-out cleaning and got her full deposit back. Moving in instead? Book move-in cleaning before the boxes land. Tenants unsure what a landlord can hold back should check the NYC Housing Preservation & Development site. Code MOVE30 takes $30 off, and the move-out checklist shows the scope.
Cancel or move any visit Weekly · bi-weekly · monthly
Set it once
Recurring Cleaning.
Choose weekly, bi-weekly or monthly at checkout and the visits get created for you - no re-booking each time, and the plan discount is applied automatically. Skipping a week because you're traveling is fine, just move or cancel that visit under the terms in our rescheduling policy. Robert T. set this up for his mother in Battery Park City so she never has to arrange anything herself. Compare the schedules on the recurring cleaning service page.
More options in the booking form
Other ways it works.
These all use the exact same three steps. Only the checklist and the time on site change.
Standard Basic Cleaning
The default option, and what most first-timers pick. Kitchen surfaces, bathrooms sanitized, dusting throughout, floors vacuumed and mopped, beds made, trash out. It keeps an already-maintained home in shape. If the place hasn't had a proper clean in six months or more, we'd honestly steer you to a deep clean first.
See the standard checklist >Residential Cleaning
Everything we do is residential - apartments, brownstone floors, walk-ups, condos, co-ops and small houses in the outer boroughs. No offices, no construction sites, no biohazard work. That focus is why our crews already know how NYC buildings run before they get to your door.
See all NYC cleaning services >One Time Cleaning
No plan, no commitment, no card on file for future visits. Book a single clean for a birthday, an open house, the day after a party, or just because. Daniel C. in Forest Hills books one for the day his flights land. It's the same crew and same standard as a recurring visit.
One-time cleaning >Housekeeping Service
Light, regular upkeep rather than a full reset - tidy, surfaces, kitchen, baths, floors, laundry as an add-on. Good for people who work from home and want the place reset every week without the disruption of a long visit. Add notes about which rooms matter most and we prioritize them.
Housekeeping & maid service >Same Day Cleaning Service
Sometimes possible, depends entirely on that day's schedule and where you are. Book online and we'll confirm the earliest team, or call (646) 825-3550 and we'll tell you straight away if we can make it. A day or two of notice always gets you more choice of times.
Same-day cleaning >AirBnB Cleaning Service
Turnovers between guests, on a repeatable checklist: linens, bathrooms, kitchen reset, restock check, trash out per building rules. Hosts book a standing slot so the unit is ready before the next check-in. Works for one unit or several across Manhattan, Brooklyn and Queens.
Short-term rental cleaning >One more thing about trash. New York put-out rules changed, and buildings enforce them differently. Our teams bag everything and place it where your building says it goes - chute, basement room, or curbside inside the window your super gives us. If you're curious about the citywide set-out times, the NYC Department of Sanitation publishes them. Just leave a note at booking if your building has it's own quirks, we'd rather know upfront.
Not sure which service you need? Tell us the situation in the booking notes - guests tomorrow, lease ends Friday, baby due in three weeks - and we'll flag it if you picked the wrong one before we charge you. You can also check the full FAQ or contact us.
Cleaning day
What the visit actually looks like.
Real homes our teams worked through across the three boroughs, room by room, off the checklist.
Room by room
Where the time goes.
Hover, or tap, to see which parts of a visit take the longest and why.
What is included
The checklist we follow.
Same list, every visit, so you always know what you paid for. Teams bring their own supplies and can use green products on request - just add it to your notes. See the full checklist > or compare with what a deep cleaning adds.
Kitchen
- Countertops and backsplash
- Stovetop and appliance exteriors
- Sink scrubbed and polished
- Cabinet fronts wiped
- Floors vacuumed and mopped
Bathroom
- Tub, shower, and tile scrubbed
- Toilet inside and out
- Mirror and fixtures polished
- Vanity and sink sanitized
- Floors disinfected
Living & Bedrooms
- All surfaces dusted
- Furniture and shelves wiped
- Mirrors and glass cleaned
- Beds made, linens changed
- Floors vacuumed and mopped
Client reviews · Part 2 of 3
Nine New Yorkers, nine reasons.
New babies, surgeries, renovations, birthday parties - the reason people book is never the same twice. Read all reviews >
★★★★★
"I work 80-hour weeks in finance and simply don't have time to scrub my apartment, and it had become a disaster zone. Their deep home cleaning service was a lifesaver, restoring my space to a pristine condition that makes coming home feel like a vacation."
★★★★★
"My due date is next week, and the nesting instinct hit hard, but I was too exhausted to move. This amazing team came in and did a phenomenal home cleaning, getting into every nook and cranny so I can finally relax and feel ready to bring my baby home."
★★★★★
"My new girlfriend was coming over for the first time, and my bachelor pad needed a serious intervention. I booked them for a complete home cleaning, and they made my apartment look like a completely different, more grown-up space; it definitely made a great impression."
★★★★★
"After a major kitchen renovation, we were living under a blanket of construction dust. Their post-renovation home cleaning was incredible; they cleaned every surface and even got the fine dust out of the air vents, making our new kitchen look magazine-ready."
★★★★★
"My elderly mother lives alone and can no longer manage the heavy cleaning, which was causing her a lot of anxiety. Arranging this regular home cleaning for her has been a blessing, as she now lives in a safe, sanitary, and uplifting environment without any effort on her part."
★★★★★
"We were hosting my daughter's 6th birthday party at home and didn't have time to scrub the floors and bathrooms. Their pre-party home cleaning was exceptionally thorough, and the house looked so beautiful that I actually got compliments on the cleanliness along with the decorations!"
★★★★★
"Returning from a two-week trip to a messy, dusty apartment was the last thing I wanted. I booked them for the day I landed, and walking into that fresh home cleaning after a long flight was pure bliss; the place smelled wonderful and the beds were perfectly made."
★★★★★
"I'm recovering from surgery and couldn't possibly bend over to scrub the tub or mop the floors. The care and thoroughness of their home cleaning allowed me to heal in a beautiful, sanitized space without risking my recovery by doing it myself."
★★★★★
"We were renovating our guest room into a nursery, and the room was a cluttered disaster zone. They came in and did an incredible home cleaning and organizing session, clearing out the space so we could set up the crib and changing table in a clean, safe environment."
Pricing
How the price gets calculated.
Bedrooms, bathrooms, cleaning type, add-ons and frequency. Thats it. The number you see before you confirm is the number you pay - no travel fees, no walk-up surcharge, no "the place was worse than expected" invoice afterwards. See full pricing >
$150
Standard cleanings start at
0
Hidden fees. The price you book is the price you pay
5%
Off every visit with a flexible arrival window - code FLEXIBLE
60s
To get an instant online quote
Where this works
Manhattan. Brooklyn. Queens.
Same booking flow, same checklist, same standard - wherever you are in the city. Start with your borough or jump straight to your neighborhood.
Popular neighborhoods.
Questions and answers
Everything else about the process.
Answers are open by default, nothing hidden behind a click. If your question isn't here, the full FAQ page goes deeper, or just send us a message.
How do I actually book a cleaning? 01
Online, in about a minute. Go to book now, pick bedrooms and bathrooms, pick the cleaning type, add any extras, choose your date and arrival window, and confirm. You'll see the flat price the whole time. If you'd rather talk it through, call (646) 825-3550 and we'll book it for you over the phone.
What happens after I confirm? 02
You get an email confirmation right away showing the service, the scope and the price. Before your visit you'll get a text letting you know the team is on the way. If anything changes on our side - traffic, a building holding up the elevator - we tell you rather than leaving you guessing.
Do I need to be home? 03
Nope, and most clients aren't. Doorman handoff, lockbox, or a smart-lock code all work fine - just put the access details in your booking notes. We deal with front desks and building rules ourselves. There's a short rundown of what to do before we arrive on preparing for your cleaning.
Do you bring supplies and equipment? 04
Yes, everything comes with the team - products, cloths, vacuum, mop. You don't need to buy or store anything. If you want green products because of kids, pets or allergies, ask in your notes. And if there's a specific product you love for a specific surface, leave it out with a note and we'll use that instead.
How long does a cleaning take? 05
It depends on size and type. A studio standard clean is quick; a three-bedroom deep clean or an empty move-out takes a good chunk of the day. Because we price by the job and not the hour, the team stays until the checklist is finished - they aren't watching a timer.
Can I reschedule or cancel? 06
Yes. Plans change, we get it. Move or cancel a visit under the terms in our cancellation and rescheduling policy. On a recurring plan you can skip a single visit without ending the plan - handy if you're away for a week.
What if something gets missed? 07
Tell us within 24 hours and we come back and re-clean those areas at no charge. That applies to every visit, every service, every borough. The full terms are on our satisfaction guarantee page.
Client reviews · Part 3 of 3
Rated 5.0 by New Yorkers.
A last few from the 400+ five-star reviews clients have left after going through the process above. Read all reviews >
Recent reviews
Nicole A.
Upper East Side · Manhattan
Verified client
"My allergies were going absolutely crazy with all the dust and pet dander in our old apartment. The specialized deep home cleaning they provided, focusing on carpets and upholstery, has made a world of difference; I can actually breathe in my own home now."
Deep Cleaning · Upper East Side, Manhattan Olivia J.
DUMBO · Brooklyn
Verified client
"We had mold starting to creep in on the bathroom ceiling, which was a huge health concern. This company handled a deep home cleaning that, combined with our treatment plan, successfully removed every trace of mold and made the entire bathroom feel brand new."
Deep Cleaning · DUMBO, Brooklyn Steven P.
Sunnyside · Queens
Verified client
"Before my parents visited my college apartment for the first time, I knew I needed professional help. They completely transformed my place with a top-tier home cleaning that amazed my parents, who were shocked at how immaculate and tidy the place was when they arrived."
One-Time Cleaning · Sunnyside, QueensNo reviews match that search.
Find us in NYC
Downtown roots, citywide reach.
Based at 101 Wall Street in the Financial District, serving neighborhoods across Manhattan, Brooklyn, and Queens. Questions before you book? Contact us any time.
One minute from here
Now you know the drill.
Pick a service, pick a time, see your price, and let someone else handle the scrubbing this week.
Lily Maids House Cleaning Service
101 Wall Street, New York, NY 10005
support@lilymaidhousecleaningservices.com
Serving Manhattan · Brooklyn · Queens
Get directions >Book Now